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Navigating the Home Page

3:15
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[0:00] Once you log into the first home that's your rating portal, you'll be brought to the home page. Here we can see the home page is subdivided into several parts that make your work easy to perform and everything easy to find. In the very upper right, there's a user profile icon. This user profile icon can be used to change your password. Below that, in the available forms panel, we can find all the forms available for filling out.

[0:31] So for instance, if you need to submit an application for First Home Vets, you're rating. You would click on the First Home Vets, you're rating form. The same applies for a pre-approval transfer of home mortgage and enter Vivo's gift applications. In the center, under the My Applications panel, you'll find all applications that you have submitted in the past. On each of these cards, at the very top, you will find the case number associated with your application.

[1:02] Below that, you will find exactly what application it was, whether it was First Home, First Home Pre-approval, etc. And then below that, you'll find the date and the time that you submitted the application. To the left of that is the My Task Paint. If, for instance, you submitted a document and this document has modifications that are required, the officer assigned to reviewing your application may return this document to you, with comments explaining what needs to be corrected.

[1:35] This return will create a task, which you can find under the My Task Paint. For each card, you will find on the left the date that this task was created for you. A title, giving a brief explanation of what needs to be completed, and then the case with which this task is associated. And then below that, you will find the status. To access the task, click on it and then we'll bring up the task form. Below these, we have two bars, Application Requiring Payments, and Applications Not Submitted.

[2:13] If you submit an Artifu fill out an application, and you save it as a draft, it will not appear under my Applications. If you want to view that, you need to click under Applications Not Submitted, Completed, Submitted, and then it will appear under my Applications. Once your application has been approved, most of the time you'll be required to submit a payment to the Department of Endland Revenue. You can find which applications require payments by clicking on Applications Requiring Payments.

[2:47] And then below these, on the left, we have Help Documents, which will have videos such as this explaining exactly how to navigate and to work through the first home value rating portal. And then to the right, any policies and procedures that help explain exactly the process for approval or any rules associated with that stamp.

Home Page Overview

After you log in to the First Home rating portal, you will be taken to the home page. The page is divided into several panels to help you find forms, applications, tasks, and support materials quickly.

Top Right Corner

In the upper-right corner, you will see the user profile icon. Use this icon to change your password.

Available Forms Panel

The Available Forms panel displays all forms you can submit.

  • First Home Vets Rating form
  • Pre-approval Transfer of Home Mortgage form
  • Enter Vivo Gift Applications form

To start a new application, click the form you need.

My Applications Panel

The My Applications panel shows all applications you have submitted in the past.

Each application card includes:

  • The case number at the top
  • The application type, such as First Home or First Home Pre-approval
  • The date and time the application was submitted

My Tasks Panel

The My Tasks panel shows tasks created when an officer returns a document or requests corrections.

If a submitted document needs changes, the reviewing officer may return it with comments explaining what must be corrected.

Each task card includes:

  • The date the task was created
  • A title describing what needs to be completed
  • The associated case number
  • The current status

To open a task, click the task card to display the task form.

Application Status Sections

Applications Requiring Payments

After an application is approved, you may need to submit a payment to the Department of Inland Revenue. Use the Applications Requiring Payments section to find applications that still need payment.

Applications Not Submitted

If you start an application and save it as a draft, it will not appear under My Applications. To view it, go to Applications Not Submitted, then select Completed or Submitted as needed.

Help Documents and Policies

At the bottom of the home page, you will find support resources.

Help Documents

The Help Documents area contains videos and other guides that explain how to navigate and use the First Home rating portal.

Policies and Procedures

The section to the right contains policies and procedures that explain the approval process and any rules related to the stamp.

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