Download the stamped document

When your case is complete and the stamped document is ready, you can download it from the case.

The stamped document may take a little time to appear after your payment is processed. If it is not listed yet, wait a short time and refresh the case.

  1. Open Applications and select Case View.
  2. Search for the completed case and open its case number.
  3. Find Official DIR Documents.

  4. Find the Stamped Document row. Check its type, file name, and date.

    Stamped Document row and its Download link highlighted under Official DIR Documents

  5. Select Download. The browser opens or saves the PDF, based on your browser settings.

Who can download case documents

The submitter and everyone in the same organisation can download the completed case's stamped document. The invoice and payment receipts listed under Official DIR Documents have the same access rules. For receipts, see View or download payment receipts.