What is the Outstanding Balance Response?
The Outstanding Balance Response process allows taxpayers to dispute tax debt listed on a Department of Inland Revenue (DIR) invoice or other official DIR communications.
Important: Thorough and accurate completion of the form is essential to resolution. Failure to include all necessary information could lead to delays.
Accessing the Form
Access the Outstanding Balance Response form through the VAT Stamp Duty Portal. Select the option that best applies to your situation.
Dispute Options
The form provides six options:
- I already submitted a payment — Select if you have paid but received notice the application has not been paid
- I never submitted an application with the listed case number — Select if you do not believe you submitted an application with that case number
- I am awaiting dispute resolution — Select if you have submitted a dispute and are awaiting a decision
- The listed case is a duplicate case — Select if the listed case is a duplicate
- The listed outstanding amount is incorrect — Select if the amount differs from the DIR invoice
- Other — Select if your circumstance does not fall into the above categories